Codia
Trust center

Security and privacy for creative files

Codia works with files that often contain customer designs, presentations, product screens, and business content. This page summarizes how we communicate data handling before users upload or pay.

Your work stays yours

Uploaded screenshots, PDFs, slides, prompts, and generated assets are customer content. Codia does not claim ownership of your creative files.

No model training by default

We do not use private customer files, prompts, or outputs to train AI models unless you explicitly opt in or a separate written agreement says otherwise.

Deletion and retention controls

You can request account or file deletion through support. Enterprise agreements can define custom retention and deletion requirements.

Data handling

  • Files are processed to generate editable design, presentation, API, or image outputs requested by the user.
  • Transient processing copies are deleted within 7 days after processing. Saved projects and task history remain available until the user deletes them or closes the account.
  • For sensitive enterprise workflows, Codia can discuss private deployment, regional handling, and custom retention terms.

Security controls

  • Transport uses HTTPS/TLS for browser, API, and checkout flows.
  • Production infrastructure uses access controls, scoped service credentials, and monitored service boundaries.
  • Security claims and compliance attestations are provided from current documentation or enterprise review materials instead of unsupported marketing badges.

Legal and compliance

  • Privacy Policy, Terms, DPA, subprocessors, and refund policy are published in Docs for review before purchase.
  • Enterprise customers can request data-processing terms and vendor review materials through the sales channel.
  • If a page references benchmark accuracy or availability, treat it as product guidance and validate it against your own source files during evaluation.

Need enterprise review?

Send security questionnaires, private deployment questions, or DPA requests to sales. For product support, use the support channel so the request reaches the right queue.